FAQ

Orders & Shipping

How long does it take to process my order?

Orders are typically processed within 1–3 business days after successful payment confirmation.

How long does delivery take?

Delivery usually takes 4–10 business days depending on your location.

Do you provide order tracking?

Yes. Once your order is shipped, you will receive a tracking ID via email or SMS to track your package.

Do you deliver across India?

Yes, we deliver to most locations across India.

Products & Sizing

How do I choose the right size?

Please refer to our Size Guide available on each product page. If you're unsure, feel free to contact our support team.

Will the product color match the images?

We strive to display product colors accurately. However, slight variations may occur due to screen settings and lighting conditions.

Are accessories shown in the product images included?

Unless specifically mentioned in the product description, accessories are not included with the outfit.

What fabrics do you use?

Our collections feature premium-quality fabrics such as Silk Blends, Georgette, Organza, Cotton, and other carefully selected materials.

Returns & Exchanges

Do you accept returns?

Returns are accepted only for damaged, defective, or incorrect products received.

Can I exchange a product?

Yes, exchanges may be available subject to size availability and our exchange policy.

What should I do if I receive a damaged product?

Please contact us within 24 hours of delivery with photos and your order details.

Payments

What payment methods do you accept?

We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other secure payment methods available at checkout.

Is Cash on Delivery (COD) available?

COD availability depends on your delivery location and order value.

Are online payments secure?

Yes. All transactions are processed through secure and trusted payment gateways.

Care Instructions

How should I care for my ethnic wear?

Most embroidered and festive outfits should be dry-cleaned to maintain their quality and embellishments.

Can I machine wash embroidered outfits?

We recommend following the care instructions mentioned on the product page. Dry cleaning is generally preferred for heavily embroidered garments.

Contact Us

How can I reach Omira Fashion?

For any queries regarding orders, products, sizing, or support, please contact us through:

📧 Email: Omirafashion1000@gmail.com

📱 Instagram: @omira_fashion_official

We aim to respond within 24–48 business hours.

Omira Fashion – Elegance in Every Thread